Stages of Conflict Management Essay Example for Free

Stages of Conflict Management Essay In the contemporary workplace, communication plays an important role in an efficient administration since it encourages co-operation, knowledge sharing, and a feeling of a sense of a common purpose. Nonetheless, communication brings increasing interpersonal relationships, an unwanted and, in most cases, unmanaged side effects, which are referred to as conflicts. Managing conflict focuses on maintaining conflict at the right level in order to assist the organizational departments, teams or groups working together to reach their goals. Managing conflict does not imply completely eradicating conflict or conflict reduction (Miller, 2011). The fundamental process of conflict management is the selection of the aspired levels of conflicts. These aspired levels of conflicts vary widely and depend on the perceived conflict requirements by the managers of various personnel (Miller, 2011). The stages of conflict management include diagnosis of the problem, problem statement, knowing both parties perceptions or viewpoints/understanding, mediation, brainstorming of alternative solutions, and identification of (an) agreed on solution(s) (Rout Omiko, 2007). These stages of conflict management are briefly described below. Diagnosis of the Problem In this stage of conflict management, the mediator listens to both parties who are involved in conflict with the intention of understanding and determining the existence of a genuine conflict, and not just an imagined one (Rout Omiko, 2007). Problem Statement After recognizing that actually the problem really exists, the mediator now attempts to represent the problem to both parties involved in a non-defensive and direct manner. In other words, in this stage the mediator ensures that parties involved in the conflict actually understand the problem. Besides, the second stage is meant to ensure that the mediator evaluates and sees the level of understanding of both parties in regard to the presence of the conflict, and the level of motivation to engage in conflict resolution (Rout Omiko, 2007). Knowing both Parties Perceptions or Viewpoints/understanding This stage is where the mediator attempts to find what the parties involved think in regard to the problem at hand. The mediators should go through this stage carefully so as not to depict any slightest form of favoritism. This involve attempting to understand the problem from various perspectives of those parties, and the mediator should probe to find out what the parties think as the cause of the problem, noting similarities and differences of viewpoints of the problem (Pammer, 2003). Mediation Mediation requires the mediator to remain impartial by keeping the discussion revolve around facts and issue-oriented rather than discussing personalities and maintaining a balance in the discussion so that one party does not dominate the discussion (Rout Omiko, 2007). Brainstorming of Alternative Solutions This stage involves generating of alternative solutions to the problem at hand after it is obvious that there are no more alternative solutions, the mediator should now engage both parties in a discussion of these possible solutions with the aim of getting of selecting the best solution (Zartman, 2008). In this discussion, the mediators should control the session so that none of the parties forces the other on agreeing with their own suggested solution(s). Efforts should be made to ensure that both parties reach a consensus and then follow this with the implementation of the agreed solution (Rout Omiko, 2007). Identification of an agreed on solution(s) This is the final stage of conflict management, and its main purpose is to determine the agreed on solutions, a plan of action, as well as follow-up steps in order to ensure that both parties are actively involved in the implementation process (Rout Omiko, 2007).?

Sheilas Comment Explaining the Action of the Play :: Sheila An Inspector Calls J.B. Priestley Essays

Sheila's Comment Explaining the Action of the Play "Well he inspected us all righ Between us we drove that girl To commit suicide" This sentence is very important to the story because Sheila realises that the inspector is not a real inspector but he has inspected them and they lost against him and it was them, each member of the family who contributed to Eva Smiths death. We will learn in this essay how each family member is a contributor to the death of an innocent person, Eva Smith and also how the inspector inspects the family using his power not physically but verbally and how he does the inspection. We learnt about how each person from the Birling's family effects Eva Smith even a good person like Gerald and a bad person like Mr Birling so it is necessary to explain how each character acts towards Eva Smith. Combined with this we learn from the story that an inspector with the name of Goole comes to inspect them all. The first person that strikes on Eva Smith is Mr Birling. Mr Birling is a very rich person. He has a prosperous business but is shown to be extremely greedy and very ironic. His extreme greediness concludes to Eva Smith loosing her job, which was the first hit on Eva Smith. Eva Smith is a very hardworking woman who works for Mr Birling in his factory. She is getting very fed up due to the low wage he pays and which she cannot survive on. She and the other ringleaders are planning on to go on strike after there holidays. Eva Smith after the holidays goes and asks Mr Birling for an increase to 26 Shillings a week which he refuses saying, "I could not consider it" and then sacks her is pretty sad and very evil of him to do that. It also shows me the time of period where women were protesting for their rights and independence and women also died for their rights. So first contributor to Eva Smith's death his Mr Birling because he throws her out of her job because he did not want to give her the increase. You will also learn of his bad and evil personality as the essay proceeds. As I have said before he is very ironic. Before the inspector comes in to inspect them they are having a party because Mr Birling's daughter is engaged to Gerald. Here Mr Birling is telling his son Eric and his future son in law how life is and what is going to happen. His son Eric is talking about a possible war.

Globalization and Everyday Life Essay

Globalization and Everyday Life Geographic boarders of nation states become less relevant as beliefs, traditions, and customs permeate and are accepted, practiced, and implemented across various societies and cultural arenas. Globalism deals with issues on a geopolitical scope and scale, in which the influence of one culture effects, directly or indirectly, affects the dynamic of other cultures or societies. The evolution of communication and travel has brought down the logistical barriers, once imposed by these forms of communication. Globalizations effects give our collective existence a new perspective and sheds light on both the positive and negative implications of individual and collective actions. Sociologists and governments can no longer ignore smaller or what they deemed to be insignificant components in the framework of globalization. A prime example, as illustrated in the text, is the international trade and commerce. If we Americans analyzed everything we own or buy, we would probably realize that >50 percent of these material goods are produced in other areas of the world. Globalization and Mass Media Everyone’s life is influenced by everyone else. Globalization of mass media has had a dramatic influence on in many cultures. One need not visit or live in a certain part of the world to emulate or adopt styles, behaviors, or traditions of another culture. The stronger the global ties becomes between various cultures the more interdependent they become. Commodities and Globalization The first example covered in the text, with regards to globalization, is coffee production and consumption. We as Americans consume 1/5 of the world’s production of coffee. Coffee is the centerpiece of many social settings and gatherings. It is incorporated into our daily activities as commonly as we brush our teeth in the morning. This commodity is usually produced in some of the poorest countries in the world. The people of these countries can be directly dependent on the benefits derived from the sale of  the coffee bean. If we as Americans decided to drink more water and less coffee we could directly impact the livelihoods of thousands of people. The small example elucidates the dramatic potential effects of globalization. Globalization and Entertainment The cross cultural availability of music, movies, books, and other forms of entertainment has had dramatic effects on many societies and cultures. Artists from different countries can collaborate through many means of communications; internet, satellite feeds, etc. to produce music that has an international blend or flair. This new music can influence moods and behaviors. Stimulation from sales can effectively change an individual’s financial situation, which could change their whole social dynamic. Globalism and International Tourism and Travel Many years ago the majority of people traveled of necessity and not recreation, because of the related expense, hassle, and danger involved. With the modernization of travel people can virtually come and go as they please. Traveling brings about the socialization and societal interaction. Friendships, business, and familial alliances can be the result. This facet of globalization can have dramatic economic influences, which can change people’s lives dramatically. Travel brings people together. The after-result of these encounters can be either positive or negative. Either way, globalization provides the medium for such changes. And the experiences can enrich a person and bring cultural awareness to the forefront. Globalization and Drug Trafficking The influences and availability of illicit drugs has been impacted by globalization. The untoward said effects of such activities are witnessed every day. Millions of dollars are spent and made, both in trying to prevent and in the sale of illegal drugs. The social costs can be equally as high. Murder, robbery, assault, and a death, can be direct or indirect consequences of such actions. These problems affect not only the people  directly involved, but also affect people indirectly. If the crime in one area necessitates an increased police presence, my city taxes may go up. If my costs go up I have less to spend on things for myself, such as new shoes. The people that depend on me to buy new shoes feel the secondary economic impact of this scenario. This small process, when magnified on a grander scale, can affect thousands of people across the globe. Throughout the text additional topics are discussed concerning and globalization and everyday life. The women’s movement, immigration, democracy, deindustrialization, and education, just a list of few, are some of the themes discussed. All of these factors play key roles in the evolution of globalization. Each helps to create changes in social interactions between individuals and entire societies. The positive and untoward effects of globalization will forever change the way in which we act and react to changes that occur in our lives as we continue to exist on a planet that is in a constant state of social flux.

Theory And Practice Of Group Counseling - 1216 Words

Theory and Practice of Group Counseling provides readers with a comprehensive overview of the process, issues and interventions for working with, in and studying groups. It outlines the basic elements of the group process, addresses ethical and professional issues specific to group work and looks at different concepts and techniques governing eleven approaches to group counseling. The approaches addressed are; Psychoanalytical, Adlerian, Psychodrama, Existential. Person- Centered, Gestalt therapy, Transactional, Rational Emotive behavior, Cognitive behavioral, Reality therapy and Solution-focused brief therapy each of which is covered in a different chapter. Each chapter is supplemented with an Author lectures section at the end which provides information on DVD and online resources available from the author. The book is concluded with integration and application section as the author aims to assist readers in understanding the connection between theory and practice within group coun seling. Author’s Background and Credentials: Gerald Corey received his doctorate from University of Southern California, is a Professor Emeritus of Human Services and Counseling at California State University, a Diplomat in Counseling Psychology, American Board of Professional Psychology, a licensed psychologist, National certified counselor, and a Fellow of the American Psychological Association, American Counseling Association and the Association for Specialist in Group work (p vii).Show MoreRelatedThe Father Of Person Centered Therapy And Humanistic Psychology1420 Words   |  6 Pages Carl Rogers is widely known as the father of person-centered therapy and humanistic psychology. 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